
TotalEngage: How it Works
A COMPLETE SOLUTION FOR COMPLETE ENGAGEMENT
Allegiance helps you look at your organization from every perspectivethe customer's, an employee's, the public'sand from management's view as well. The Allegiance Engage Platform transforms all the feedback you collect into meaningful reports. You can see engaged interaction all across your enterprise by taking advantage of
- Aggregated data and organized reports of complaints, suggestions, and compliments.
- Warning reports when customer feedback trends in certain areas.
- Benchmark data within your industry so you can compare your performance.
- Proven survey templates that collect the most frequently requested types of information.
- Customization options when you need particularly specific answers.
- A level of detail you control in reports that are easy to drill down.
See everything across your entire enterprise
The reporting capabilities listed above are included in the Professional version of TotalEngage; they will quickly become invaluable to you as they identify the effects of engagement. You can amplify this power even more with the Enterprise level of the suite. The reporting features you'll control using our exclusive ROI executive dashboard extend across each Allegiance product and tie all the results together in integrated reports. You'll enjoy unlimited survey templates, a more robust number of ethics alerts, plus, you can see analytics from every suite rolled up into a single executive dashboard. The Enterprise version gives you a unique ability to see and manage loyalty and engagement levels with all of your audiences at once.
Get more insight from our experts
To make the feedback you glean from your TotalEngage Suite even more powerful, Allegiance can augment your solution with Professional Services. Our Ph.D.-led teams include published experts in engagement, loyalty, analytics and marketing. They will help you make the most of your collected data through services like Implementation, Training and Education, and in-depth Best Practices consultation.
Research Resources
Engage: Virtual Tour
Allegiance Corporate Brochure
TotalEngage Datasheet
Paper: Top 9 Ways to Improve Loyalty
Case Study: Zions Bank
Case Study: RWJ Hamilton Hospital
Case Study: MACU Click for Allegiance Sales
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Software-as-a-Service (SaaS)
means zero IT burden.
The Allegiance Engage Platform is
powerful technology delivered through
a hosted Software-as-a-Service (SaaS)
offering. That means it's a simple,
turnkey solution that's easy to set up
and manage, and has zero IT burden.
Be up and running in just days or weeks,
not months. Software on demand through
Allegiance is the way of the future.
"The Allegiance feedback system has
saved us 70%..."
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