CX just Got More Interesting. Allegiance and Maritz Research are joining forces to become MaritzCX.
VISIT THE NEW MARITZCX WEBSITE →

CX just Got More Interesting.

Allegiance and Maritz Research are joining

forces to become MaritzCX.

Find out how combining proven research services with

innovative CX technology will help you see, sense, and

respond to every customer instantly.





 

Survey says: We've got smart solutions

Survey Program Solutions

Sure, you can gather data easily enough. But can you unravel it all? Allegiance Survey Solutions are designed specifically for professionals who run multiple surveys at once. Our powerful tools help create the right questions for multiple channels, then consolidate all of the data to show high-value insights. Greater integration means great understanding. Any questions?

Watch the Allegiance Engage Demo

THE BENEFITS OF ALLEGIANCE

Create surveys of any type:

  • Customer transaction
  • Relationship (employee, partner, customer)
  • Ad-hoc
  • Self-serve

Use multiple channels

  • Web
  • Email
  • Mobile and SMS/text
  • Social media

Create and publish surveys in multiple languages

Why our Survey Program works

  • It's tailored to you. Allegiance develops a needs analysis specific to your organization. Then we configure your solution and back it up with industry-relevant workshops and consulting.

  • Ready-to-use surveys. Our Ph.D.-designed surveys are ready to implement now. Uncover customer insights using transactional, relationship, self-serve, and mobile surveys. You can create your own surveys, too.

  • Web feedback program. Give customers an easy connection via our web feedback forms product. Feedback flows directly through the Allegiance platform to you and can support survey findings.

  • Text analytics. Text analytics interprets the rich information from qualitative data and puts it in context with the rest of your survey feedback.

  • Social media monitoring. Add social media to your survey strategies. Plus, pick up on unsolicited comments and be able to act on them right away.

  • A single system. Not only will you save money and headaches, the proven Engage platform ties all feedback channels together. DataSync even connects with other operational databases.

  • Reporting, analytics, and dashboard. Nothing else compares with the Engage platform, made famous for its real-time views and enterprise-wide summaries.

Resources

Get more insight on Customer Experience Management >>

Ready To Get Started?

Please help us better meet your needs by indicating how we can serve you. Complete and submit this form and you will be contacted right away, or call Allegiance at 385.695.2800 (8:00am-5:00pm MST). We look forward to providing you with information about Allegiance solutions.

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