Allegiance SMS Feedback Terms & Conditions
If you are an Allegiance SMS Feedback text user you may have questions about privacy, cost, or other use-related questions.
Allegiance does not charge a fee for any feedback sent using Allegiance SMS Feedback over a mobile phone. Message and data rates may apply. Contact your mobile provider for more information on your current text messaging fees. Each text message sent to Allegiance SMS Feedback will result in a reply sent back to the user’s mobile phone, one msg per query.
To opt-in and provide us with feedback, text the word Engage to 46789 to begin. Send HELP to 46789 for information about our feedback program. To cancel further interaction with Allegiance, once you have initiated feedback using Allegiance SMS Feedback text messaging, Send STOP to 46789 from your mobile phone. Sending STOP ALL to 46789 will end all open feedback transactions.
If you have initiated feedback, but have not provided any comments, Allegiance may send you a reminder asking for feedback, or to cancel the transaction.
If you have additional questions which are not addressed here, don’t hesitate to contact our support team by email at firstname.lastname@example.org, or by phone at 866.794,4785.
Supported Carriers: Alltel, Appalachian Wireless, AT&T (Cingular), Bluegrass Cellular, Carolina West, CellCom, Cellular South, Centennial Communications, Cincinnati Bell, Cricket, ECIT, GCI Comms, Illinois Valley Cellular, Immix/Keystone Wireless, Inland Cellular, MetroPCS, Nex-Tech, Nextel/Boost, NTELOS, Sprint, T-Mobile USA, United Wireless, U.S. Cellular, Verizon Wireless, Virgin Mobile USA, West Central Wireless.
Allegiance, Inc. offers a deep resource of survey and feedback management expertise. Allegiance’s technology lets consumers communicate with organizations via the channels they prefer, whether it’s over the Internet, via email, an automated phone service, paper based survey, talking to an operator, or via an SMS/text message. We offer proven post transaction, exit, customer satisfaction and promoter feedback programs.
Using Allegiance SMS Feedback text messaging, users can send their concerns, questions, suggestions, and compliments closer to the time interaction with a company has occurred. Given that more than 85% of consumers have a mobile phone, the ability to provide feedback back to a customer just got easier.
Looking to improve your feedback program? Tell us what you want to
Call us at (801) 617-8000 or fill out the form below.
Please help us better meet your needs by indicating how we can serve you. Complete and submit this form and you will be contacted right away, or call Allegiance at (801) 617-8000 (8:00am-5:00pm MST). We look forward to providing you with information about Allegiance solutions.