Whether you need assistance with strategic planning and goal setting, creating customer contact lists, gathering and/or analyzing your customer feedback, developing and executing an action plan, or even determining your business outcomes, you can feel good knowing that you'll always have the support you need. And, you can use our Professional Services group as much or as little as you want throughout every stage of your project.
Having Allegiance technology is a great first step in increasing your customer loyalty and employee loyalty, but with Allegiance Professional Services team, you get another critical component to ensure your success. Our professional services staff will work with you from the beginning of your project and help guide you through every phase of your engagement initiatives. Along the way, we will also provide you with the comprehensive implementation guidance, education and training, customer support services, custom solution development and the best practices consulting that you need to rapidly get your organization up and running with Allegiance.
Allegiance Best Practices Consulting team, which is made up of PhDs, statisticians, and loyalty and engagement experts (the same experts who helped create the Allegiance Engage platform), uses your feedback data combined with their experience to uncover important trends and key behavioral drivers, recommend next steps, and map your progress over time. Most consulting is available onsite, but is also available through the web, and is for both administrators and senior management. These services are organized into three areas: foundation, growth and enrichment. More:
The Allegiance Education Services team provides the training solutions that you need to maximize your use of Allegiance. Plus, you can be assured that the training tools and solutions adhere to proven instructional methods and adult learning concepts. More:
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