Some of the richest feedback data comes from open-ended responses. After all, people express “satisfied,” “frustrated,” and “I need help” in different ways. Text analytics helps you understand them all and see overarching themes.
DEEPER INSIGHT WITHOUT ALL THE WORK
Allegiance text analytics is based on sophisticated NLP-based technology. We customize the analyses to your industry, so you can pick up on the language, terminology, and idioms of your business and customers. Allegiance text analytics then determines the key concepts and topics in every open-ended piece of feedback. Not only can you integrate the results with your quantitative data, you’ll find a deeper level of insight for taking action.
ALLEGIANCE TEXT ANALYTICS
Integrate free form comments with quantitative data
Contact Allegiance Sales
by calling 385.695.2800 (8:00am-5:00pm MST)
or using the contact form
THE POWER OF TEXT ANALYTICS WILL ALLOW YOU TO:
Quickly and accurately identify actionable issues
Adapt to issues in real time
Take immediate steps to boost customer retention
Differentiate your business and quickly grow revenue
Please help us better meet your needs by indicating how we can serve you. Complete and submit this form and you will be contacted right away, or call Allegiance at 385.695.2800 (8:00am-5:00pm MST). We look forward to providing you with information about Allegiance solutions.