Technology Platform

Choosing the Right CX Software Platform is Critical to Your Success

Is your CX platform ready to rumble? Allegiance has the only platform that delivers a modern approach: big data, cloud-based, multiple survey programs, with flexible service capability and integrated data mining. 

Several things are critical for a modern CX program, and you get them all from Allegiance – it’s what makes us competitively unique

  • We help you find answers that are hidden in your company’s big data – you don’t need to be an expert, our platform handles it with ease
  • Self-service is part of everything we offer – for example, you don’t know today what questions you need to ask tomorrow – and our tools and platform make it possible to adjust your program on-the-fly
  • Allegiance Spotlight Data Mining helps you easily find critical patterns in your data – no need to spend hundreds of hours searching for the needle in the haystack. See important drivers related to CX, growth, innovation, and what items correlate
  • Drive changes throughout each level of your company by operationalizing your data to frontline employees, managers and executives in real-time

Watch the Allegiance Engage Demo

These key elements of the Allegiance technology platform enable your modern CX program to succeed:

Big Data

Big data is a critical element of a modern CX program, and the Allegiance platform is ready for any size file you want to throw at it. Our platform can process large amounts of data quickly, and can accommodate structured and unstructured data forms by using our innovative Hadoop, Elastic Search and NoSQL-based infrastructure. The faster we can process and return useful insights from your data, the wider your influence spreads, and the faster you can get CX improvements out onto the field.

Big-Data-Architecture-Diagram2

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Call us at 385.695.2800 or fill out the form below.

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