Feedback Forms

It can be hard getting customer feedback when you ask for it. Better make sure it’s easy when a customer wants to give you input.

Invite Insights with Feedback Forms

Positive or negative, unsolicited comments are critical to seeing your customers’ or employees’ perspectives and establishing loyalty. Allegiance feedback forms are designed to integrate with a new or existing web site, kiosks, teller terminals, or other interaction points. By just clicking a link, people can leave their comments or questions—and you’ll receive them in real time through the Allegiance Engage platform.

CustomerVoice

• Increase customer feedback since it’s easy and un-intimidating
• Act on criticism or compliments immediately
• Build customer loyalty by proving you listen and respond
• Encourage even unhappy customers to return because of your interest

EmployeeVoice

• Discover and measure employee passions, stresses and ideas
• Keep employees enthused and productive
• Show you value their input by quick responses
• Reduce turnover and related costs by acknowledging employee input

Allegiance feedback forms are part of a turnkey system—and they'll integrate with other feedback you collect using other Allegiance products. Combine data from these various channels for meaningful insights into your business.