Allegiance, Inc. Consolidates the Enterprise Feedback Management Market by Acquiring Inquisite
For Immediate Release
- The combination of Allegiance's Voice-of-the-customer (VOC) business with Inquisite's online survey business creates a powerful player in the Enterprise Feedback Management (EFM) market -
SALT LAKE CITY – July 14, 2009 – Allegiance, Inc., a leading provider of voice-of-the customer (VOC) solutions that help companies capitalize on customer and employee engagement, today announced that it has acquired Inquisite, an innovative provider of online survey software based in Austin, Texas. With the purchase of Inquisite, Allegiance accelerates its leadership position in next-generation Enterprise Feedback Management (EFM) solutions.
Inquisite offers a robust and proven end-to-end survey solution designed for gathering and understanding the opinions and insights of customers, partners and employees. The flexible, self-administered survey product gives users the ability to build higher quality surveys and make better and faster decisions. Inquisite solutions are preferred by a growing customer base of Fortune 500 companies, including AT&T, Chevron, Dell, Intel, Visa, Citi, Johnson & Johnson, Marriott, Dupont, Xerox, SAP, Siemens, USPS, FDIC, GAP, and Target.
"Innovative companies go to all lengths to stay in touch with the opinions and attitudes of their customers," said Adam Edmunds, CEO of Allegiance. "Inquisite solutions add an interesting dimension of self-created and self-administered survey tools. These, combined with Allegiance's centralized listening platform and analytics tools, provide unprecedented options for today's smartest businesses to assess, monitor and respond to customer needs."
About Inquisite, Inc.
Inquisite provides comprehensive solutions to facilitate the gathering, understanding and acting upon business-critical data, getting the right information to the right people at the right time. Leveraging Inquisite, critical data can be easily integrated with existing business processes and systems, providing enterprises with the confidence to make the right business decisions to drive their business forward. Headquartered in Austin, Texas, Inquisite sets the pace by providing the best combination of enterprise power, operational simplicity, and measurable value. Across every industry, hundreds of leading organizations around the world use Inquisite for their mission-critical customer and employee loyalty initiatives.
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About Allegiance, Inc.
Allegiance, Inc. helps companies translate customer insights into actionable business intelligence. Using Voice of Customer intelligence (VOCiTM), Allegiance combines any form of Voice of the Customer (VOC) data with any operational data (CRM, financial, etc.) to create actionable customer intelligence delivered in the cloud. Allegiance multichannel, 360 degree feedback collection includes ad-hoc, transaction, relationship, and customer experience surveys, solicited feedback through Web sites and phone, and unsolicited, unstructured feedback from social media. Allegiance ranked No. 5 on the Inc. 500 list of fastest-growing private software companies in 2009, and was named a "Top 10" by Software 500 in 2010. For more information about Allegiance, visit http://www.allegiance.com.
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|Chris Cottle||Valerie Chereskin|
|Allegiance, Inc.||Chereskin Communications|