Engage Suite

Feedback Surveys

Feedback surveys can be effective tools for organizations to better understand the needs, likes and dislikes of their employees, customers and partners. When conducted confidentially and anonymously, feedback surveys provide a convenient and comfortable forum for an organization’s constituencies to reveal concerns that they would not normally provide over the phone or in person.

The Web provides a truly anonymous way to conduct effective feedback surveys. With a click of a mouse, organizations can quickly create and distribute feedback surveys to a small, targeted group of people or to a large, broad representation of their customer base. With Web-based feedback surveys, users are not required to give any kind of identifying information, which allows customers, employees and partners to respond to queries without fear of repercussion or retaliation.

Allegiance offers organizations a variety of Web-based feedback survey tools that can be deployed as targeted online channels for employees, customers and/or partners to submit their suggestions, concerns, questions or compliments. The Allegiance feedback survey tools deliver open, honest results that can be analyzed to help organizations make educated business decisions and address issues before they become major problems.

Learn how to conduct effective feedback surveys