EmployeeVoice

Employee Loyalty

According to the 2005 Walker Loyalty Report, employee loyalty has actually increased during the last several years. The report still found, however, that only 34 percent of employees are truly loyal to their employers. Employee loyalty, which is defined by the report as those that plan to stay with an employer at least two years, can be affected by several factors, including benefits and pay, working environment, job satisfaction and customers. Employee loyalty is critical for organizations as constant turnover or churn can be very expensive.

One of the most effective ways to improve employee loyalty is to make employees feel like they are an important part of the organization. The Walker report found that only 55 percent of the employees surveyed feel like their organization treats them well. An employee feedback system can help raise employee loyalty by providing two-way communications between employees and management. If employees feel like the organization is listening to them, recognizing them for their contributions, they will more likely be loyal to the company.

The Allegiance Active Listening System is helping a number of organizations increase employee loyalty. The system provides a number of feedback tools that allow employees to report their questions or concerns directly to management. In turn, management is responsible for managing, analyzing and responding to the feedback in a timely and appropriate manner. Allegiance customers are experiencing an improvement in employee attitude and productivity, as well as employee loyalty.

Learn how to improve employee loyalty