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Allegiance, Inc. provides Voice-of-the-Customer (VOC) and Enterprise Feedback Management (EFM) solutions that help organizations drive growth and increase profitability through improved customer and employee loyalty and engagement.
Company Overview
The Allegiance Engage platform is a feedback system that continually collects and analyzes the voice of customers and employees through multiple channels (email, Web, print, phone) into a central database for analysis and action.
Encompassing a family of solutions, Allegiance Engage includes customer loyalty and employee retention solutions combined with professional services, training and support. Allegiance also offers Inquisite Survey, a robust and proven end-to-end survey solution designed for gathering and understanding the opinions and insights of customers, partners and employees. Allegiance experts help companies to select the best feedback channels, customize surveys and execute a strategic action plan to yield measureable results.
Allegiance solutions are preferred by a growing customer base of Fortune 500 companies, including AT&T, Chevron, Dell, Intel, Visa, Citi, Johnson & Johnson, Marriott, Dupont, Xerox, SAP, Siemens, USPS, FDIC, GAP, and Target. Allegiance is a privately owned company based in South Jordan, Utah.
Company History
Allegiance was formed in 2005 when SilentWhistle, an ethics compliance company founded by Adam Edmunds, was merged with Allegiance Technologies, a provider of Web-based feedback tools founded by Dr. Gary Rhoads. Since then, Allegiance has grown to become one of the leading providers of Enterprise Feedback Management solutions. In July 2009, Allegiance acquired Inquisite, an innovative provider of online survey software based in Austin, Texas.
Allegiance was awarded the top 2009 Service Award by CRM Magazine, achieving the highest scores in customer satisfaction, depth of functionality and company direction. Allegiance Engage was also selected as a winner of 2009 CRM Excellence award by TMC's Customer Interaction Solutions, a leading CRM publication.
We Made the List
Inc.500 Award from Allegiance on Vimeo.
"Mojo"
Yes, we have a formal mission statement, or as we call it, our 'mojo' statement. It is: "We deliver the world's best technology to help our clients capitalize on their voice of customer." Along the way we also have a lot of fun, and that's part of what you get as an Allegiance client.
Launch party yoga at Allegiance headquarters.
The Allegiance Elite Flag from around the world.
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Download ten fun facts about Allegiance
The best way to begin is by talking to us about what you are trying to accomplish.
Call us at (801) 617-8000 or fill out the form below.
