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	<title>Allegiance &#187; survey questions</title>
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	<link>http://www.allegiance.com</link>
	<description>Voice of Customer Intelligence</description>
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		<title>Iron Chef Skills: A Recipe for Survey Creation</title>
		<link>http://www.allegiance.com/blog/iron-chef-skills-a-recipe-for-survey-creation/914</link>
		<comments>http://www.allegiance.com/blog/iron-chef-skills-a-recipe-for-survey-creation/914#comments</comments>
		<pubDate>Tue, 16 Nov 2010 15:31:06 +0000</pubDate>
		<dc:creator>Tulsi Dharmarajan</dc:creator>
				<category><![CDATA[customer surveys]]></category>
		<category><![CDATA[Survey Design]]></category>
		<category><![CDATA[survey questions]]></category>

		<guid isPermaLink="false">http://www.allegiance.com/?p=914</guid>
		<description><![CDATA[In Tamilnadu, South India, the chef is complimented following a well-cooked meal with the phrase “Kai Manam,” meaning the knowledge, care and soul the cook’s hands imparted to the meal.

This is also true for Voice of the Customer champions who try to convey a similar sense to their customers through surveys, analysis and the action thereafter.  By acquiring knowledge to understand the needs of the customer and communicating care, VOC experts strive to deliver improved products and services and create happier customers.]]></description>
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		<title>Are You Benchmarking? Or Are You Living in a Bubble?</title>
		<link>http://www.allegiance.com/blog/benchmarking/810</link>
		<comments>http://www.allegiance.com/blog/benchmarking/810#comments</comments>
		<pubDate>Tue, 24 Aug 2010 15:20:20 +0000</pubDate>
		<dc:creator>Annette Gleneicki</dc:creator>
				<category><![CDATA[customer experience]]></category>
		<category><![CDATA[customer feedback]]></category>
		<category><![CDATA[customer surveys]]></category>
		<category><![CDATA[Voice of the Customer (VOC)]]></category>
		<category><![CDATA[Customer Experience Management]]></category>
		<category><![CDATA[survey questions]]></category>
		<category><![CDATA[Voice of the Customer]]></category>

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		<description><![CDATA[It’s important to put all of VOC scores and feedback into the broader context – how well do you do stack up against your competitors? I’m talking about benchmarking, which means making comparisons to help you understand the perception of your business relative to the competition in the minds of your customers.

]]></description>
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		<title>Survey Abandonment is like Death to a Researcher &#8211; Upshot: Put High-Abandonment Questions at the End</title>
		<link>http://www.allegiance.com/blog/survey-abandonment-is-like-death-to-a-researcher-upshot-put-high-abandonment-questions-at-the-end/60</link>
		<comments>http://www.allegiance.com/blog/survey-abandonment-is-like-death-to-a-researcher-upshot-put-high-abandonment-questions-at-the-end/60#comments</comments>
		<pubDate>Thu, 04 Dec 2008 18:06:02 +0000</pubDate>
		<dc:creator>Kyle LaMalfa</dc:creator>
				<category><![CDATA[Allegiance]]></category>
		<category><![CDATA[customer surveys]]></category>
		<category><![CDATA[Online Surveys]]></category>
		<category><![CDATA[Survey Abandonment]]></category>
		<category><![CDATA[survey questions]]></category>
		<category><![CDATA[survey respondents]]></category>
		<category><![CDATA[survey response rates]]></category>
		<category><![CDATA[surveys]]></category>

		<guid isPermaLink="false">http://www.allegiance.com/?p=60</guid>
		<description><![CDATA[Have you ever noticed that more people start your online surveys than finish them? It&#8217;s like they start clicking through the answers and then suddenly they have a heart attack and it&#8217;s curtains! What is happening to those hapless survey takers? Life insurance actuaries, the Census Bureau, and the Social Security Administration use a tool [...]]]></description>
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		<title>Survey Design â€“ Begin with the End in Mind</title>
		<link>http://www.allegiance.com/blog/survey-design-%e2%80%93-begin-with-the-end-in-mind/30</link>
		<comments>http://www.allegiance.com/blog/survey-design-%e2%80%93-begin-with-the-end-in-mind/30#comments</comments>
		<pubDate>Mon, 10 Nov 2008 18:07:28 +0000</pubDate>
		<dc:creator>Kyle LaMalfa</dc:creator>
				<category><![CDATA[customer surveys]]></category>
		<category><![CDATA[Survey Audience]]></category>
		<category><![CDATA[Survey Design]]></category>
		<category><![CDATA[Survey Projects]]></category>
		<category><![CDATA[survey questions]]></category>
		<category><![CDATA[Survey Research]]></category>
		<category><![CDATA[Survey Test]]></category>
		<category><![CDATA[surveys]]></category>

		<guid isPermaLink="false">http://www.allegiance.com/?p=30</guid>
		<description><![CDATA[Many people think that surveys are just a bunch of questions, but theyâ€™re not. Every survey is a culmination of a challenging seven-step process. And here are some steps to follow to improve your surveys. ]]></description>
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		<item>
		<title>The Right Sized Survey</title>
		<link>http://www.allegiance.com/blog/the-right-sized-survey/21</link>
		<comments>http://www.allegiance.com/blog/the-right-sized-survey/21#comments</comments>
		<pubDate>Thu, 25 Oct 2007 16:45:15 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[customer feedback]]></category>
		<category><![CDATA[customer surveys]]></category>
		<category><![CDATA[Feedback]]></category>
		<category><![CDATA[survey]]></category>
		<category><![CDATA[Survey Abandonment]]></category>
		<category><![CDATA[Survey Design]]></category>
		<category><![CDATA[Survey Length]]></category>
		<category><![CDATA[survey questions]]></category>
		<category><![CDATA[Survey Requests]]></category>
		<category><![CDATA[survey respondents]]></category>
		<category><![CDATA[Survey Responses]]></category>
		<category><![CDATA[Survey Sample Size]]></category>

		<guid isPermaLink="false">http://www.managedfeedback.com/enterprise_feedback_management/the-right-sized-survey</guid>
		<description><![CDATA[The average marketing manager should be able to put together a good survey. However, somehow this is not happening as often as one would expect. This article offers insights on how to make this process easier.  ]]></description>
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