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	<title>Allegiance &#187; SAP</title>
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	<description>Voice of Customer Intelligence</description>
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		<title>Webinar with VP of SAP&#8217;s Worldwide Mid-Market Division</title>
		<link>http://www.allegiance.com/blog/webinar-with-vp-of-saps-worldwide-mid-market-division/516</link>
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		<pubDate>Tue, 12 Jan 2010 17:18:24 +0000</pubDate>
		<dc:creator>Matthew Bowman</dc:creator>
				<category><![CDATA[EFM]]></category>
		<category><![CDATA[customer feedback]]></category>
		<category><![CDATA[SAP]]></category>
		<category><![CDATA[VOC]]></category>

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		<description><![CDATA[Be sure to check out the Jan 21 webinar with Todd Rowe of SAP as he discusses why a survey is not enough for a complete VOC program. In this webinar, Todd will discuss: - The new role of surveys in the world of customer feedback / customer insight - New ways to listen to [...]]]></description>
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