http://www.allegiance.com Voice of Customer Intelligence Mon, 06 Feb 2012 19:49:06 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 http://www.allegiance.com/blog/webinar-on-voc-best-practices/499 http://www.allegiance.com/blog/webinar-on-voc-best-practices/499#comments Wed, 02 Dec 2009 17:49:14 +0000 admin http://www.allegiance.com/2009/12/webinar-on-voc-best-practices/ Bob Caruso is the former head of JD Power’s VOC Center of Excellence. He’s giving a webinar next Monday (Dec 10) on the top 10 best practices of VOC practitioners. He plans on doing a deep dive and field people’s questions. He’s also a former F4 fighter pilot from the Air Force so he is rather entertaining. This is a little self serving because we are sponsoring this webinar (yes, we like him this much). It’s free and under an hour, I think you should consider joining us. http://bit.ly/2mapDK

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